Our certifications – internationally recognised


Our quality seals ensure maximum transparency for everyone involved. As our customer, you can rely on the quality of our robust translation processes, as well as the outstanding customer service of our dedicated team. That’s how we guarantee the highest quality translation services – for the well-being of your patients and users.


ISO 17100 translation services

Trust is created when everyone speaks the same language. The internationally recognised standard for language services, ISO 17100, defines the requirements for professional translation services. So you can be sure that the quality of our services, our translation process, the qualifications of our team and our corporate processes all meet a verified standard.

You can rely on:

  • qualified specialist translators
  • experience in the relevant subject area
  • strict proofreading standards: translation plus proofreading by qualified linguistic experts

The benefit of using medax: The benefit of using medax: We only use native speakers to translate your documents.


Customer satisfaction with our service

TÜV Süd has officially recognised our exceptionally high level of customer satisfaction since 2015. Our goal is to maintain this high standard by continuing to offer you impressive service.

The re-certification process includes independent surveys being conducted among randomly selected customers. The results from recent years: an overall rating of “excellent”. What does that mean, exactly? More than nine out of ten survey respondents would be highly likely to recommend us to others.

Customer service at the highest level. That’s what your patients and users expect from you – and that’s what you can expect from us.

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Transparent: Verifiable service quality for everyone involved.


Impressive: Satisfied customers trust medax and recommend us to others.


Reliable: Our processes have been certified by an independent body.


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